Family Medicine Physician Job at Pennsylvania Association of Community Health Centers in Philadelphia, PA

Job Title: Medical Assistant

Job Code: MA

Location: Philadelphia, PA

Reports to: Lead Medical Assistant

Status: Full-time

Salary Range: $17.60 to $24.50 /hour based on years of experience + comprehensive benefits (FT only)

Company Summary

The Family Practice & Counseling Services Network (FPCSN) provides comprehensive primary care, dental, and behavioral health services to individuals and families in the Philadelphia region. We are committed to ensuring that all people have access to high-quality, affordable, and compassionate healthcare.

Our approach is centered on treating the whole person – mind, body, & spirit – with respect and dignity, across the lifespan. Services are delivered in a manner that recognizes the diverse needs of the communities we serve and supports patients’ well-being through personalized, integrated care.

FPCSN operates three full-service community health centers and six school-based health centers in Philadelphia. Each site is dedicated to improving patient outcomes through coordinated care, professional excellence, and community outreach, with a belief that “quality healthcare is a right, not a privilege.”

Today, FPCSN serves more than 15,000 patients annually and is recognized as a Patient-Centered Medical Home by the National Committee for Quality Assurance (NCQA).

Position Summary

The Medical Assistant will be responsible for administrative and clinical support services in primary care. Upholds the health center's mission by assuring that patients receive health care that is competent, caring, and meets with a high degree of satisfaction. 

Essential Duties and Responsibilities

Direct Patient Care:

• Prepares the environment to ensure that all the necessary equipment/information is available for effective and efficient care during the visit.
• Greets the patient and helps the patient feel prepared for their visit.
• Completes vital signs, weight and height, EKGs, eye and hearing exams, as assigned.
• Assures that all documentation is correct and complete.
• Works with the CRNP to provide comprehensive care.
• Maintain medical records using standard filing systems.
• Performs inventory control and ordering supplies, as assigned
• Initiates and performs rapid HIV testing, including ensuring consent forms on tablets have been completed.
• Complete all necessary paperwork.
• Assists with therapeutic procedures.
• Prepares and administers medications as ordered.
• Collects and preserves bodily fluids, blood, and other specimens.
• Performs simple STAT screening tests on collected specimens.

Indirect Patient Care:

• Prepares forms for visits.
• Prepares and forwards requests for referrals as assigned.
• Prepares and forwards requests for medication refills as assigned.

General laboratory services:

• Performs a variety of standard lab tests with standing orders from primary care providers (including but not limited to blood sugar, urine dip, etc).
• Prepares laboratory specimens to assure the correct information.
• Completes all paperwork and forms related to the handling of specimens and documents for all actions in the patient record.

Maintenance of laboratory-related equipment and supplies:

• Takes inventory of supplies on a regular basis, order supplies, and stores upon their arrival.
• Ensures lab equipment properly maintained which includes knowledge of routine handling/usage, storage, and cleansing/sterilization. Have equipment serviced at recommended intervals according to manufacturer’s and/or OSHA guidelines.

Triage:

• Assists the primary care providers and clinical nurse in collecting information related to triaging patients.

General:

• Consistently practice universal precautions.
• Participates in relevant Practice committees.
• Performs additional duties related to the responsibilities of the Medical Assistant as directed by supervisor.
• Substitutes for Medical Assistants at other practices, when deemed necessary by supervisor.
• Supports smooth functioning of practice by completing data entry as assigned.
• Receives cross-training as a Medical Receptionist and substitutes for this role at the Practice when deemed necessary by supervisor. This includes scheduling, registration, updating patient records, answering phones, and other duties as required.

Required Education and Experience

• High School Diploma/GED
• Current Medical Assistant Certification in Commonwealth of PA
• Experience working within a community-based health center preferred

Required Skills and Abilities

• Computer Competency with Word Processing
• Familiarity with an Electronic Medical Record system
• Exemplary organizational skills and ability to prioritize
• Ability to function as a team member
• Highly responsible and reliable as well as courteous
• Unconditional ability to maintain patient confidentiality

Other Qualifications

• Ability to pass required background screenings
• Required Immunizations: Hep B Vaccination and TB/PPD Test
• Optional Immunizations: COVID Vaccination and Flu Vaccination
• Current valid CPR Certification required
• Maintain current, valid applicable position credentials
• Must be willing to work on-site

Compensation:

$17.60 to $24.50 /hour based on years of experience + comprehensive benefits (FT only)