Administration - Management Job at Pennsylvania Association of Community Health Centers in Philadelphia, PA

Job Title: Chief Clinical Officer (CCO)

Job Code: CCO

Location: Philadelphia, PA

Reports to: CEO

Status: Full-time

Salary Range: $145,000 to $180,000 /year based on years of experience + comprehensive benefits (FT only)

Company Summary

The Family Practice & Counseling Services Network (FPCSN) provides comprehensive primary care, dental, and behavioral health services to individuals and families in the Philadelphia region. We are committed to ensuring that all people have access to high-quality, affordable, and compassionate healthcare.

Our approach is centered on treating the whole person – mind, body, & spirit – with respect and dignity, across the lifespan. Services are delivered in a manner that recognizes the diverse needs of the communities we serve and supports patients’ well-being through personalized, integrated care.

FPCSN operates three full-service community health centers and six school-based health centers in Philadelphia. Each site is dedicated to improving patient outcomes through coordinated care, professional excellence, and community outreach, with a belief that “quality healthcare is a right, not a privilege.”

Today, FPCSN serves more than 15,000 patients annually and is recognized as a Patient-Centered Medical Home by the National Committee for Quality Assurance (NCQA).

Position Summary

Upholds the mission and values of FPCSN by overseeing all FPCSN Clinical Departments and assuring the delivery of all clinical care is trauma-informed, antiracist, evidenced-based, satisfying to patients and staff, and cost-effective; promotes a fiscally sound organization. The Chief Clinical Officer (CCO) serves as a member of the Family Practice and Counseling Network (FPCSN) Executive Team, participating in network-wide strategy development, planning, and decision-making. The CCO supervises all FPCSN Clinical Directors. 

Essential Duties and Responsibilities

• In collaboration with the Executive Director and Compliance Manager, ensure compliance with all Federal/HRSA, State, Local and other grant requirements.
• Maintains current knowledge regarding today’s healthcare environment, including all FPCSN clinical disciplines.
• Collaborates with the Clinical Directors, develops, implements and evaluates all clinical policies and procedures. 
• Collaborates with Clinical Directors to ensure that the Clinical Departments are operating effectively and efficiently.
• Works collaboratively with the Director of Finance to ensure fiscally sound practices within the FPCSN Clinical Departments. 
• Works collaboratively with FPCSNs Executive Team to ensure effective development, implementation and communication of FPCSNs policies and procedures.
• Member of the FPCSN Executive Team.
• Supervision of all FPCSN Clinical Directors.
• Represent FPCSN to outside agencies and entities in the Executive Clinician role.
• Coordinate monthly meetings with Clinical Department leadership.
• Coordinate QI efforts for clinical departments, set network goals and promote clinical departmental accountability.
• Works collaboratively with the Quality Manager, P4P Manager and Clinical Directors on all required clinical data reporting.
• Serve as a clinical resource to all departments Liaison to RHD for matters involving FPCSN Clinical Leadership.
• Value, understand and ensure each of the clinical departments of FPCSN (clinical care, operations, staffing model, budget/fiscal, etc.) provides high quality, trauma-informed, antiracist, evidenced-based care.
• Increase integration among clinical disciplines in collaboration with all Clinical Directors. Represent the clinical voice of all disciplines in decision-making (grants, programs, operations, staffing, budget/fiscal, etc.).
• In partnership with all Clinical Departments, promote and advocate for clinicians, clinical staff, and clinical practice internally to support healthcare professionals. Represent/advocate FPCSN clinical professions to external partners or governing bodies to advance and influence clinical practice at the local, regional, and state levels.
• Clinically practices at least 1 day/week.

Required Education and Experience

• Current Pennsylvania Nurse Practitioner license and/or Psychiatric Nurse Practitioner license
• At least 5 years of practicing as a Nurse Practitioner
• At least 5 years of leadership experience working with an integrated healthcare facility with multiple clinical disciplines, specifically Dental, Primary Care, Behavioral Health
• At least five years’ experience in healthcare management
• Experience with pediatrics, adults and managing chronic conditions is a must
• Experience working in Behavioral Health is highly preferred

Required Skills and Abilities

• Leadership and management skills necessary to work effectively within a system, influence results, motivate individuals and teams, and resolve problems in a diplomatic, professional manner.
• Excellent relationship, oral and written communication, persuasion, negotiation, and presentation skills. The candidate must be able to clearly articulate factual and advisory information to all levels of staff, executives, the boards of directors, and others, and garner related support.
• Computer skills, including proficiency in Microsoft Office. A personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of FPCSN.

Other Qualifications

• Ability to pass required background screenings and credentialing verifications.
• Required Immunizations: TB/PPD Test.
• Optional Immunizations: Hep B Vaccination and Flu Vaccination.
• Current valid CPR Certification is required.
• Maintain current, valid applicable position credentials.
• Maintain reliable transportation to travel throughout the network and/or participate in events outside the network as needed.
• Must be willing to work on-site.