Family Medicine Physician Job at Bartz-Altadonna Community Health Center in Lancaster, CA

Family Nurse Practitioner

Our Commitment to Our Patients

Bartz-Altadonna is a services business dedicated to helping people heal. Our patients are our customers. We always remember that the patients’ needs always comes first and that while the “patient is not always right, the patient is never wrong.”

We expect ourselves to always provide the highest quality customer service possible. We achieve this by providing polite, courteous, and prompt attention to the patient. This can include escalating patient concerns up the chain of command if needed.

We treat our patients courteously and give them proper attention at all times. We never regard a patient’s question or concern as an interruption or an annoyance. We promptly respond to inquiries from patient’s whether in person or by telephone promptly and professionally.

Our desire to assist the patient obtain the help he/she needs is evident through our conduct. A telephone caller is not left on hold for an extended period of time. We immediately identify the patient’s concerns and direct incoming calls to the appropriate person and make sure the call is received. The same conduct applies to patients inside the facility. If an employee is unable to assist the patient with their concerns, we direct the patient to someone who is able to assist. We do no argue with the patient.

Another way we show our conduct is through documentation. All our correspondences and documentation, whether patient or non-patient related, are neatly prepared and free from error. We understand that attention to accuracy and detail in all paperwork demonstrates our service commitment to all whom we do business with.

Finally, we show our conduct through development of good overall business practices. We strive to develop and maintain a pleasant, efficient, and fair work environment that fosters cooperation and understanding. We achieve this by being:

· On time and ready for work at the beginning of their workday

· Careful and conscientious in the performance of their work

· Respectful and considerate of others

· Courteous and helpful when dealing with patients, other staff members and with volunteers, supporters, and the general public.

JOB DESCRIPTION

Summary

This position will play vital role in the Health Center’s Primary Care program. The successful candidate will be an advanced practice registered nurse who has acquired the necessary training to provide primary healthcare services to patients. The candidate will be responsible for caring for patients, maintaining accurate and current patient records and scheduling and administering follow-up appointments to patients as needed. The candidate will also be able to develop an appropriate treatment plan and provide effective management of patient care with proper evaluation. The candidate can also function as an educator to families, staff, and the community.

Essential Functions:

• Promotes and believes in BACHC mission statement “Helping People Heal”.
• Believes and aligns with BACHC core Values of Compassion, Respect, Integrity, Accountability and Teamwork.
• Treats everyone equally regardless of racial, ethnic, religious, social, and economic status or background.
• Performs all job functions in a professional and courteous manner.
• Provides excellent customer service to internal and external clients/patients by being responsive to all inquiries in a timely manner.
• Performs job duties collaboratively with health center management and exercises good judgement.
• Fosters and promotes a culture of service excellence and accountability with a focus on patient safety.
• Consistently adheres to a high standard of professional ethics; conducts himself in an ethical manner and is a role model to others.
• Ensure patient information is always secure and confidential.
• Perform initial patient screenings and patient history and physical examinations.
• Prescribe medications according to BACHC policy and to state and federal regulations.
• Enter all patient information into the EMR.
• Analyze test data and determine the need for follow-up appointments and further treatment options.
• Deliver quality care while maintaining all company metrics pertaining to productivity.
• Formulate, execute, and review healthcare education delivered to patients and their families.
• Participate in care team huddles, provider meetings, and all-staff meetings.
• Perform all other related duties as assigned.

Education

• At least 1 year of experience in a related role outside of their residency
• Valid Nurse Practitioner and Registered Nurse License in the state of California
• DEA certificate
• CPR Certification

Skills / Experience

1. A keen interest in helping the underserved population (e.g. the homeless population).

2. FQHC Experience a plus

3. Familiarity with Quality Measures a plus

4. Able to be successfully credentialed by BACHC.

5. Strong communication and interpersonal skills

6. Bilingual (English and Spanish) a plus

Physical Demands

This is a physical position that will require standing on your feet and walking. This would require the ability sit, walk, bend or stand as necessary, and the ability to lift to 25lbs.

Other physical demands of the position include but are not limited to:

1. Use of hands to handle, control, or feel objects, tools, or controls

2. Repetitious movements

3. Sit for long periods of time

4. Bend and twist the body

5. See details of objects nearby

Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of the position

Position Type and Expected Hours of Work

This is a Full-time position. Days and hours of work are Monday through Saturday, hours range from 7:30am-6:30pm with occasional approved overtime.

Travel

On occasion, travel will be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to fit the needs of this position and BACHC. Duties will be as assigned

BACHC is an at Will and EEO employer.